:root{--ink:#072831;--muted:#4c6870;--teal:#0fa99f;--teal-dark:#087f78;--mint:#e8f7f4;--canvas:#f1f9f8;--surface:#fff;--border:#d4e8e5;--line:#e8f0ef;--blue:#eaf3f8;--amber:#fff4e5;--red:#b94b55;--shadow:0 12px 35px rgba(7,40,49,.055)}*{box-sizing:border-box}body{margin:0;background:var(--canvas);color:var(--ink);font:15px/1.5 "IBM Plex Sans",Arial,sans-serif}h1,h2,h3,.brand,.top-title{font-family:Archivo,"IBM Plex Sans",sans-serif}h1,h2,h3,p{margin-top:0}a{color:inherit;text-decoration:none}.shell{min-height:100vh;display:flex}.sidebar{width:246px;position:fixed;inset:0 auto 0 0;background:#fbfefd;border-right:1px solid var(--border);display:flex;flex-direction:column;padding:27px 16px 18px;z-index:3}.brand{display:flex;align-items:center;gap:10px;color:var(--ink);font-size:19px;font-weight:700;line-height:1.1;padding:0 10px 32px}.brand-mark{width:36px;height:36px;border-radius:12px;background:var(--teal);color:#fff;display:grid;place-items:center;font-size:22px}.brand-light{color:var(--teal)}.brand small{display:block;color:#729097;font:600 9px "IBM Plex Sans",sans-serif;letter-spacing:1.8px;margin-top:5px}.nav-label,.eyebrow{font-size:10px;font-weight:600;letter-spacing:1.75px;color:#728d92}.nav-label{padding:0 12px 10px}.admin-label{margin-top:24px}.sidebar nav{display:grid;gap:5px}.nav-item{height:44px;padding:0 12px;display:flex;align-items:center;gap:12px;border-radius:11px;color:#4c6870;font-size:14px;font-weight:500}.nav-item:hover{background:#f0f8f7;color:var(--ink)}.nav-item.active{background:#e6f5f2;color:#078e83;font-weight:600}.nav-icon{width:22px;text-align:center;font-size:17px;color:#759297}.active .nav-icon{color:var(--teal)}.nav-count{margin-left:auto;background:#fff;border:1px solid var(--border);border-radius:20px;padding:1px 7px;font-size:11px}.sidebar-bottom{margin-top:auto;color:#759097;font-size:11px;padding:12px 9px 0;border-top:1px solid var(--line)}.online-dot,.login-note i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#20b28d;margin-right:6px}.main{margin-left:246px;width:calc(100% - 246px);min-height:100vh;display:flex;flex-direction:column}.topbar{height:77px;background:rgba(255,255,255,.82);backdrop-filter:blur(10px);border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 44px;position:sticky;top:0;z-index:2}.topbar .eyebrow{font-size:9px}.top-title{font-size:15px;font-weight:600;margin-top:2px}.top-actions{display:flex;align-items:center;gap:17px;font-size:12px}.secure-chip{color:#53737a;background:#f2f8f7;border:1px solid var(--border);border-radius:18px;padding:6px 10px}.secure-chip i{display:inline-block;width:6px;height:6px;background:var(--teal);border-radius:100%;margin-right:6px}.user-pill{display:flex;align-items:center;gap:7px;color:#47656b}.avatar{display:grid;place-items:center;width:29px;height:29px;border-radius:50%;background:#d8f0eb;color:#087f78;font-weight:600}.inline{display:inline}.link-button,.text-link{border:0;background:none;color:var(--teal-dark);font:600 12px "IBM Plex Sans",sans-serif;cursor:pointer}.page{width:min(1220px,100%);margin:0 auto;padding:36px 44px 52px;flex:1}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:27px}.page-heading h1{font-size:29px;letter-spacing:-.8px;margin:5px 0 4px}.page-heading p,.section-heading p,.panel-head p{color:var(--muted);font-size:13px;margin:0}.btn{border:1px solid transparent;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;gap:11px;padding:10px 15px;font:600 13px "IBM Plex Sans",sans-serif;cursor:pointer;white-space:nowrap;transition:.15s ease}.btn.primary{background:var(--teal);color:#fff;box-shadow:0 4px 12px rgba(11,167,155,.14)}.btn.primary:hover{background:var(--teal-dark);transform:translateY(-1px)}.btn.secondary{background:#fff;border-color:var(--border);color:var(--ink)}.btn.secondary:hover{border-color:var(--teal);color:var(--teal-dark)}.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin-bottom:22px}.stat-card,.panel,.agent-card,.agent-row,.form-panel{background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow)}.stat-card{padding:18px 19px;position:relative;min-height:142px}.stat-icon{width:34px;height:34px;border-radius:11px;display:grid;place-items:center;font-weight:600;color:var(--teal-dark);background:var(--mint);font-size:17px}.stat-icon.blue{background:var(--blue);color:#427c8f}.stat-icon.amber{background:var(--amber);color:#b87923}.stat-label{display:block;color:var(--muted);font-size:12px;margin-top:13px}.stat-card strong{font:700 25px Archivo,sans-serif;display:inline-block;margin-right:8px}.stat-card small{display:block;color:#819599;font-size:11px;margin-top:4px}.content-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,.9fr);gap:17px;margin-bottom:26px}.panel{overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;padding:19px 21px 14px}.panel-head h2,.section-heading h2{font-size:16px;margin:0 0 3px}.panel-head p{font-size:12px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}th{background:#f8fbfb;color:#789096;font-size:10px;font-weight:600;letter-spacing:.8px;text-transform:uppercase;padding:11px 15px;border-top:1px solid var(--line)}td{padding:12px 15px;border-top:1px solid var(--line);color:#50696e;vertical-align:middle}td b{color:var(--ink);font-weight:600}.subline{display:block;color:#8b9c9f;font-size:10px;margin-top:2px}.status{display:inline-block;border-radius:20px;padding:4px 8px;background:#f1f5f4;color:#718488;font-size:10px;font-weight:600;white-space:nowrap}.status.completed,.status.approved,.status.qualified{background:#e5f6ef;color:#188266}.status.pending,.status.awaiting-approval,.status.processing{background:#fff3dd;color:#a8751f}.status.failed,.status.rejected,.status.deadletter,.status.cancelled{background:#fbecee;color:#aa5157}.status.retry-scheduled{background:#eaf3f8;color:#47748a}.empty{text-align:center;padding:30px;color:#83969a}.side-panel{padding-bottom:15px}.spend-number{font:700 34px Archivo,sans-serif;padding:4px 21px 0}.spend-caption{color:#7b9196;font-size:11px;padding:0 22px 15px}.notice{margin:0 18px 14px;padding:11px 12px;background:#eef8f6;color:#5b777c;border-radius:10px;display:flex;gap:8px;font-size:11px}.notice span:first-child{color:var(--teal)}.worker-card{margin:0 18px;border-top:1px solid var(--line);padding-top:13px;display:flex;align-items:center;gap:10px}.worker-card b,.worker-card small{display:block;font-size:11px}.worker-card small{color:#819499}.pulse{width:8px;height:8px;border-radius:50%;background:#e4a735;box-shadow:0 0 0 4px #fff4e0}.section-heading{display:flex;justify-content:space-between;align-items:center;margin:7px 0 13px}.section-heading h2{font-size:17px;margin:0}.section-heading p{font-size:12px}.agent-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.agent-card{padding:17px;min-height:184px;transition:.15s}.agent-card:hover{transform:translateY(-2px);border-color:#a6d9d2}.agent-symbol{width:37px;height:37px;border-radius:12px;background:var(--mint);color:var(--teal-dark);display:grid;place-items:center;font-size:18px;float:left;margin-right:12px}.agent-card .status{float:right}.agent-card h3{clear:both;padding-top:16px;font-size:15px;margin-bottom:6px}.agent-card p{font-size:11px;color:var(--muted);min-height:42px;margin-bottom:12px}.agent-card small{font-size:10px;color:#819499}.agent-card small span{float:right;color:var(--teal-dark);font-weight:600}.agent-list{display:grid;gap:12px}.agent-row{padding:19px;display:flex;align-items:center;gap:16px}.agent-main{flex:1}.row-title{display:flex;align-items:center;gap:10px}.row-title h2{font-size:16px;margin:0}.agent-main p{font-size:12px;color:var(--muted);margin:5px 0 9px}.row-meta{display:flex;gap:15px;font-size:10px;color:#829599}.callout{display:flex;gap:13px;background:#e9f6f3;border:1px solid #d3eae5;border-radius:12px;padding:14px 17px;margin-top:18px;color:#527078;font-size:12px}.callout b{white-space:nowrap;color:#087f78}.form-panel{padding:23px;margin:0 auto;max-width:850px}.form-intro{display:flex;align-items:center;padding-bottom:18px;border-bottom:1px solid var(--line);margin-bottom:19px}.form-intro h2{font-size:16px;margin:0 0 3px}.form-intro p{font-size:12px;color:var(--muted);margin:0}.edit-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field label,.form-stack label{display:block;font-weight:600;font-size:12px;color:#36565e;margin-bottom:6px}.field small{font-size:10px;color:#82969b;display:block;margin-top:5px}.input{width:100%;background:#fff;border:1px solid #ccdfdc;border-radius:9px;padding:10px 11px;font:13px "IBM Plex Sans",sans-serif;color:var(--ink);outline:none}.input:focus{border-color:var(--teal);box-shadow:0 0 0 3px rgba(11,167,155,.11)}textarea.input{resize:vertical}.full-row{grid-column:1/-1}.check-field{padding:8px 0}.check-field label,.check-row{display:flex!important;align-items:center;gap:8px;font-weight:500!important}.check-field input,.check-row input{accent-color:var(--teal)}.form-actions{border-top:1px solid var(--line);padding-top:16px;display:flex;align-items:center;justify-content:space-between}.muted{color:#819499;font-size:11px}.compact-panel{max-width:760px}.privacy-strip{background:#f3faf8;border-radius:9px;padding:10px 12px;color:#56747a;font-size:11px;margin-bottom:19px}.queue-test{padding-bottom:20px;margin-bottom:18px}.queue-form{display:grid;grid-template-columns:220px 1fr auto;gap:10px;padding:0 21px}.result-cell{max-width:250px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.approval-list{display:grid;gap:14px}.approval-card{padding:19px}.approval-top{display:flex;align-items:flex-start;justify-content:space-between}.approval-top h2{font-size:15px;margin:5px 0 13px}.proposal{white-space:pre-wrap;background:#f7fbfa;border:1px solid var(--line);padding:14px;border-radius:10px;font-size:13px;color:#38575e}.approval-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:14px;color:#84969a;font-size:10px}.review-form{display:flex;align-items:center;gap:7px}.note-input{width:180px;padding:8px}.draft-row td{background:#f8fbfb;font-size:11px}.draft-row div{padding-top:6px;white-space:pre-wrap;max-height:150px;overflow:auto;color:#597177}.admin-grid{grid-template-columns:1.3fr .7fr;align-items:start}.admin-form{padding:0 20px 20px}.admin-form label:not(.check-row){margin:13px 0 6px}.admin-form .btn{margin-top:17px}.flash{border-radius:9px;padding:10px 14px;margin-bottom:15px;font-size:12px}.flash.success{background:#e6f7ef;color:#187c61}.flash.error{background:#ffedef;color:#a8454b}footer{padding:14px 44px;border-top:1px solid var(--border);font-size:10px;color:#82969a}footer span{float:right}.login-body{min-height:100vh;background:radial-gradient(ellipse at 18% 18%,#ddf5f0 0,transparent 34%),radial-gradient(ellipse at 82% 78%,#e1f4f3 0,transparent 30%),var(--canvas);display:flex;align-items:center;justify-content:center;padding:24px 0}.login-frame{width:min(400px,calc(100% - 30px));margin:auto}.login-brand{margin:0 0 12px 4px}.login-brand .brand{padding:0}.login-card{background:#fff;border:1px solid var(--border);box-shadow:0 25px 70px rgba(7,40,49,.09);border-radius:18px;padding:24px 26px}.login-symbol{width:38px;height:38px;display:grid;place-items:center;background:#e6f6f2;color:var(--teal);border-radius:12px;font-size:19px;margin-bottom:14px}.login-card h1{font-size:21px;margin:4px 0}.login-card>p{font-size:12px;margin-bottom:14px}.form-stack{display:grid;gap:6px}.form-stack .input{margin-bottom:2px}.check-row{margin:2px 0 8px;color:#59747a!important}.btn.full{width:100%;padding:12px}.btn.full span{font-size:17px}.login-note{border-top:1px solid var(--line);margin-top:14px;padding-top:12px;color:#71898e;font-size:10px;text-align:center}.login-footer{text-align:center;color:#88a0a3;font-size:9px;letter-spacing:1.8px;margin-top:12px}.validation{font-size:11px;color:#ad414a}.validation ul{padding-left:18px}
@media(max-width:1050px){.sidebar{width:210px}.main{margin-left:210px;width:calc(100% - 210px)}.topbar{padding:0 25px}.page{padding:28px 25px}.stat-grid{grid-template-columns:repeat(2,1fr)}.content-grid{grid-template-columns:1fr}.agent-cards{grid-template-columns:repeat(2,1fr)}}@media(max-width:700px){.sidebar{width:64px;padding:20px 8px}.brand{padding:0 5px 28px}.brand>span:last-child,.nav-label,.nav-item:not(.active){font-size:0}.brand>span:last-child,.sidebar-bottom,.nav-label{display:none}.nav-item{justify-content:center;padding:0}.nav-icon{font-size:18px}.main{margin-left:64px;width:calc(100% - 64px)}.topbar{height:auto;min-height:68px;padding:12px 15px}.topbar .eyebrow,.secure-chip,.user-pill span:not(.avatar){display:none}.top-actions{gap:10px}.page{padding:24px 14px 35px}.page-heading{align-items:flex-start;flex-direction:column}.page-heading h1{font-size:25px}.stat-grid{gap:9px}.stat-card{padding:14px;min-height:132px}.stat-card strong{font-size:22px}.agent-cards{grid-template-columns:1fr}.agent-row{align-items:flex-start;flex-wrap:wrap}.agent-row .btn{margin-left:53px}.row-meta{flex-wrap:wrap;gap:5px 12px}.edit-grid{grid-template-columns:1fr}.full-row{grid-column:auto}.form-actions{flex-direction:column;align-items:flex-start;gap:10px}.queue-form{grid-template-columns:1fr;padding:0 15px}.panel-head{padding-left:15px;padding-right:15px}.approval-bottom,.review-form{align-items:flex-start;flex-direction:column}.note-input{width:100%}.admin-grid{grid-template-columns:1fr}footer{padding:13px 15px}.user-pill{display:none}}
.draft-details{margin-top:6px;color:#078e83;font-size:10px}.draft-details summary{cursor:pointer;font-weight:600}.draft-details div{white-space:pre-wrap;padding:8px;background:#f4faf9;border-radius:7px;color:#45646b;margin-top:5px;max-width:520px}.knowledge-list{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.knowledge-card{padding:18px}.knowledge-head{display:flex;align-items:center;justify-content:space-between}.knowledge-head h2{font-size:15px;margin:0}.knowledge-card p{font-size:12px;color:#536e74;white-space:pre-wrap;margin:12px 0}.knowledge-card small{font-size:10px;color:#8a9b9e}.knowledge-card .text-link{float:right}.usage-panel{margin-top:16px}.usage-stats{grid-template-columns:repeat(4,1fr)}@media(max-width:700px){.knowledge-list{grid-template-columns:1fr}}

/* ---------- CRM ---------- */
.pipeline{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}
.pipe{flex:1 1 110px;min-width:110px;background:#fff;border:1px solid var(--border);border-radius:12px;padding:10px 12px;display:flex;flex-direction:column;gap:2px;transition:.15s}
.pipe b{font:700 18px Archivo,sans-serif;color:var(--ink)}.pipe span{font-size:10px;color:#7b9196;letter-spacing:.6px;text-transform:uppercase}
.pipe:hover{border-color:#a6d9d2}.pipe.active{border-color:var(--teal);box-shadow:0 0 0 3px rgba(11,167,155,.11)}
.pipe.attention b{color:#aa5157}
.filters{display:grid;grid-template-columns:minmax(200px,2fr) 1fr 1fr 1fr auto;gap:10px;padding:16px 21px;border-bottom:1px solid var(--line)}
.filters .input{height:40px}
table.crm th a{color:inherit}table.crm th a:hover{color:var(--teal-dark)}
table.crm td{vertical-align:top}
.next-cell{max-width:260px}
.overdue{color:#aa5157;font-weight:600}.due-soon{color:#a8751f;font-weight:600}
tr.dnc td{opacity:.6}
.stage{display:inline-block;border-radius:6px;padding:4px 8px;font-size:10px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;background:#eef3f2;color:#5b777c;white-space:nowrap}
.stage-new{background:#eef3f2;color:#5b777c}.stage-contacted{background:#eaf3f8;color:#3f7390}.stage-engaged{background:#e6f5f2;color:#087f78}
.stage-meeting{background:#fff3dd;color:#a8751f}.stage-proposal{background:#f1e9fb;color:#6d4ba3}.stage-won{background:#e0f5ea;color:#1f7a4d}.stage-lost{background:#fbecee;color:#aa5157}
.pipe.stage-won b{color:#1f7a4d}.pipe.stage-lost b{color:#aa5157}
.pager{display:flex;align-items:center;justify-content:center;gap:14px;padding:14px;font-size:12px;color:#7b9196;border-top:1px solid var(--line)}
.crm-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(320px,.9fr);gap:17px;align-items:start}
.crm-main{display:grid;gap:14px}.crm-side{display:grid;gap:14px;position:sticky;top:95px}
.head-actions{display:flex;align-items:center;gap:14px}
.next-panel .panel-head p{color:var(--ink);font-size:14px;font-weight:500}
.overdue-panel{border-color:#e7b7bc}
.inline-form{display:flex;gap:8px;padding:0 21px 18px;align-items:center}.inline-form .input{flex:1}
.summary-box{padding:0 21px 20px;white-space:pre-wrap;font-size:13px;color:#38575e;line-height:1.6}
.timeline{padding:0 21px 18px;display:grid;gap:0}
.tl-item{display:grid;grid-template-columns:120px 1fr;gap:12px;padding:11px 0;border-top:1px solid var(--line);font-size:12px}
.tl-when{color:#7b9196;font-size:11px}.tl-when small{display:block;color:#9fb0b3;font-size:10px}
.tl-body b{display:inline-block;margin-right:6px;font-size:10px;letter-spacing:.5px;text-transform:uppercase;color:#087f78}
.tl-actor-agent .tl-body b{color:#6d4ba3}.tl-actor-system .tl-body b{color:#7b9196}
.tl-body details{margin-top:6px}.tl-body summary{cursor:pointer;color:var(--teal-dark);font-size:11px;font-weight:600}
.tl-body pre{white-space:pre-wrap;background:#f7fbfa;border:1px solid var(--line);border-radius:8px;padding:10px;font:11px/1.5 "IBM Plex Sans",sans-serif;color:#50696e;max-height:260px;overflow:auto}
.form-side .side-form{padding:0 20px 20px}.side-form label{margin-top:6px}
.side-actions{display:grid;gap:8px;padding:0 20px 14px}.side-actions .btn,.side-actions .inline-form{width:100%}.side-actions .inline-form{padding:0}
@media(max-width:1000px){.crm-grid{grid-template-columns:1fr}.crm-side{position:static}.filters{grid-template-columns:1fr 1fr}}

/* ---------- thread ---------- */
.owner-form{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.owner-form .check-row{margin:0;font-size:11px}
.thread{padding:0 21px;display:grid;gap:10px}
.msg{border:1px solid var(--line);border-radius:12px;padding:14px 16px;background:#fff}.msg-in{background:#f7fbfa}.msg-out{border-color:#cfe7e2}
.msg-head{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-size:11px;color:#7b9196}.msg-head b{color:var(--ink)}
.msg h3{font-size:13px;margin:6px 0}.msg-body{white-space:pre-wrap;font-size:13px;color:#38575e;line-height:1.6}
.reply-box{padding:18px 21px 21px;border-top:1px solid var(--line);margin-top:14px}.reply-box h3{font-size:14px;margin-bottom:4px}
/* Sidebar on short screens (laptops): scroll when it does not fit, tighter spacing so it usually fits. */
.sidebar{overflow-y:auto;overflow-x:hidden;scrollbar-width:thin}
.sidebar-bottom{flex-shrink:0}
@media(max-height:820px){.sidebar{padding:16px 12px 12px}.brand{padding:0 10px 18px}.brand small{margin-top:3px}.nav-label{padding-bottom:6px}.admin-label{margin-top:14px}.sidebar nav{gap:2px}.nav-item{height:36px;font-size:13px;border-radius:9px}.nav-icon{font-size:15px}.sidebar-bottom{padding-top:8px;margin-top:12px}}
@media(max-height:660px){.sidebar{padding-top:10px}.brand{padding-bottom:10px}.nav-item{height:32px}.sidebar-bottom{display:none}}
/* Table cells: action links on one line, right-aligned; status chips stacked cleanly; short values do not wrap. */
.actions-col{white-space:nowrap;text-align:right;width:1%}
.actions-col .text-link,.actions-col .link-button{margin-left:12px}
.actions-col .inline{display:inline}
.nowrap{white-space:nowrap}
.mode-cell .status{display:inline-block;margin:2px 4px 2px 0}
/* Form footer: check button + status on the left, save on the right, one row. */
.form-footer{margin-top:20px}
.form-footer-left{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.form-footer-left .muted{font-size:12px}
/* About this business card on the lead page */
.about-panel .panel-head{align-items:flex-start}
.about-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px 18px;padding:0 21px 14px}
.about-grid>div{font-size:13px;color:var(--ink);min-width:0;overflow-wrap:anywhere}
.about-label{display:block;font-size:10px;font-weight:600;letter-spacing:1.2px;text-transform:uppercase;color:#789096;margin-bottom:3px}
.about-brief{margin:0 21px 20px;padding:13px 15px;background:#f7fbfa;border:1px solid var(--line);border-radius:10px;font-size:13px;line-height:1.6;color:#38575e;white-space:pre-wrap}
@media(max-width:700px){.about-grid{grid-template-columns:1fr 1fr}}
/* Inbound chat playground and transcripts */
.chat-layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(260px,.8fr);gap:17px;align-items:start}
.chat-panel{display:flex;flex-direction:column;min-height:560px}
.chat-controls{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.chat-controls .input{width:auto}
.chat-messages{flex:1;overflow-y:auto;padding:6px 21px 12px;display:flex;flex-direction:column;gap:10px;max-height:520px}
.chat-messages.static{max-height:none}
.bubble{max-width:78%;padding:10px 14px;border-radius:14px;font-size:13px;line-height:1.55;background:#f1f7f6;color:var(--ink);align-self:flex-start;border-bottom-left-radius:4px}
.bubble.user{align-self:flex-end;background:var(--teal);color:#fff;border-bottom-left-radius:14px;border-bottom-right-radius:4px}
.bubble small{display:block;font-size:10px;opacity:.7;margin-bottom:3px}
.bubble p{margin:0;white-space:pre-wrap}
.bubble .note{margin:5px 0 0;font-weight:600;opacity:.9}
.chat-input{display:flex;gap:8px;padding:12px 21px 6px;border-top:1px solid var(--line)}
.chat-input .input{flex:1}
.btn.mic{font-size:18px;padding:8px 13px;user-select:none;-webkit-user-select:none}
.btn.mic.recording{background:#ffe4e6;border-color:#e38a93;color:#b1303c;animation:pulse 1s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(185,75,85,.35)}100%{box-shadow:0 0 0 10px rgba(185,75,85,0)}}
.chat-status{padding:4px 21px 14px;min-height:30px;font-size:11px}
.chat-side{display:grid;gap:14px}
.chat-meta{padding:0 21px 18px;display:grid;gap:10px;font-size:13px}
.chat-tips{margin:0;padding:0 21px 18px 38px;font-size:12px;color:#50696e;line-height:1.7}
@media(max-width:1050px){.chat-layout{grid-template-columns:1fr}}
.call-bar{display:flex;align-items:center;gap:12px;margin:0 21px 10px;padding:10px 14px;background:#e9f6f3;border:1px solid #cfe9e3;border-radius:12px;font-size:13px}
.call-dot{width:10px;height:10px;border-radius:50%;background:#20b28d;box-shadow:0 0 0 0 rgba(32,178,141,.5);animation:pulse 1.4s infinite}
.call-bar .btn{margin-left:auto}
.bubble.system{align-self:center;background:transparent;color:#819499;font-size:11px;padding:2px 8px}
.bubble p{unicode-bidi:plaintext;text-align:start}
.bubble p[dir=auto]{unicode-bidi:plaintext}
.summary-box[dir=auto]{unicode-bidi:plaintext;text-align:start}

.status.blocked,.status.suppressed,.status.opted-out{background:#fbecee;color:#aa5157}.status.review,.status.sending{background:#fff3dd;color:#a8751f}.status.submitted{background:#e5f6ef;color:#188266}.head-actions{display:flex;gap:10px;align-items:center}@media print{.sidebar,.topbar,footer,.head-actions{display:none!important}.main{margin:0;width:100%}.page{padding:0}}
.login-body .input{padding:9px 11px}.login-body .btn.full{padding:10px}@media(max-height:640px){.login-body{align-items:flex-start}.login-symbol{display:none}.login-card>p{display:none}.login-footer{display:none}}

.site-link{display:block;width:max-content;max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--teal-dark);font-size:11px;font-weight:600;margin-top:2px}.site-link:hover{text-decoration:underline}
.approval-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0 0 12px}.approval-facts div{background:#f7fbfa;border:1px solid var(--line);border-radius:10px;padding:9px 12px;min-width:0}.approval-facts span{display:block;font-size:10px;letter-spacing:.8px;text-transform:uppercase;color:#7c9297}.approval-facts b{display:block;font-size:13px;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.approval-facts small{display:block;font-size:11px;color:#7c9297;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.approval-note{font-size:12px;color:#4c6870;margin:0 0 10px}.approval-warn{font-size:12px;color:#8a5a12;background:var(--amber);border-radius:9px;padding:8px 11px;margin:0 0 10px}@media(max-width:700px){.approval-facts{grid-template-columns:1fr}}
.nav-count.alert{background:#c4434d;border-color:#c4434d;color:#fff;font-weight:700}.my-alert{display:flex;align-items:center;gap:14px;background:#fdeeef;border:1px solid #f3cdd1;border-radius:12px;padding:12px 16px;margin:0 0 16px;color:#7d2f36;font-size:13px}.my-alert span{flex:1;color:#8f5257;font-size:12px}
.form-subhead{font-size:14px;margin:16px 0 2px;padding-top:12px;border-top:1px solid var(--line)}
.reply-extras{border:1px solid var(--line);border-radius:10px;padding:8px 12px;background:#f8fbfb}.reply-extras summary{cursor:pointer;font-weight:600;font-size:12px;color:#36565e}.reply-meeting{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:10px 0 6px}.reply-meeting label{font-size:11px;color:#36565e;display:grid;gap:4px}@media(max-width:700px){.reply-meeting{grid-template-columns:1fr}}
.no-reply-form{padding:0 0 12px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin-bottom:12px}.no-reply-form .muted{flex:1;min-width:200px}
.brand-logo{height:36px;width:auto;max-width:120px;border-radius:8px;object-fit:contain}

.input.mono{font-family:Consolas,"Courier New",monospace;font-size:12px;line-height:1.45}

.color-row{display:flex;gap:10px;align-items:center}.color-row input[type=color]{width:46px;height:42px;padding:2px;border:1px solid #ccdfdc;border-radius:9px;background:#fff;cursor:pointer}.color-row .input{flex:1}

.nav-button{width:100%;border:0;background:none;cursor:pointer;font-family:inherit;text-align:left}

.tabs{display:flex;gap:6px;margin:4px 0 8px}.tabs .tab{border:1px solid var(--border);background:#fff;border-radius:9px;padding:8px 13px;font:600 12px "IBM Plex Sans",sans-serif;color:var(--muted);cursor:pointer}.tabs .tab.active{border-color:var(--teal);color:var(--teal-dark);background:var(--mint)}